INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, you will receive the exact product shown in the picture. We ensure all product photos are taken under natural lighting to reflect accurate colors and details. Minor variations may occur due to screen settings.

Where can I view my sales receipt?

You can view your sales receipt in the order confirmation email sent to you after your purchase. Alternatively, you can log into your account on our website and navigate to the "Order History" section to view and download your receipt. If you need further assistance, feel free to contact us.

How can I return an item?

To return an item, contact us at Contact Us Page, package the item with the receipt. We'll process your refund once we receive and inspect the item.

Will you restock items indicated as “out of stock?”

Yes, we restock items marked as "out of stock" whenever possible. You can sign up for restock notifications on the product page to be alerted when it's available again.

Where can I ship my order?

You can ship your order to the address provided during checkout. If you need to change the shipping address, please contact us as soon as possible before your order is processed.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

If you need our help right now or want to ask us something, you can email us: at fashionfreude@gmail.com